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Boiler Maintenance
HomeCare 100 provides unlimited call outs, plus parts and labour for your boiler and controls from just £9 a month! Find out more.
Money saving tips
• Wash laundry at 40 not 60 degrees in an A-rated machine and you could save around £12 per year.
• Switch five 60W ordinary lightbulbs to energy saving ones and you could save around £32 per year.
• Turn your thermostat down by 1 degree and you could save around £44 per year.
• Turn appliances off rather than standby and you could save around £38 per year.
Related Resources
British Gas News
British Gas Safety Site
Energy Watch
Energy Savings Trust
Corgi Gas
Boiler Efficiency (SEDBUK)
Useful Info
 Gas Safety
Energy Efficiency
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- A yearly Safety and Maintenance Inspection
- 24 Hour 365 Day Customer helpline
- No Costly Repair Bills, Just One Monthly Flat Rate + A Fixed Fee Per Repair
- You Choose a Level of Homecare Flexi That Suits You
- Available for Central Heating, Boilers, Electrics, Plumbing & Drains
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HomeCare Flexi
100 |
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HomeCare Flexi
200 |
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HomeCare Flexi
300 |
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HomeCare Flexi
400 |
What it covers..
Boiler & controls
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What it covers..
Boiler & controls
Radiators
Hot water
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What it covers.. 
Boiler & controls
Radiators
Hot water
Plumbing
Drains
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What it covers.. 
Boiler & controls
Radiators
Hot water
Plumbing
Drains
Electrics
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How Much?
from £9 per month |
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How Much?
from £11 per month |
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How Much?
from £14 per month |
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How Much?
from £17 per month |
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How does British Gas Compare?
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| Plumbing & Drainage |
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| Electrics |
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| Heating |
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| Security (external locks, doors and windows) |
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| Heating Cover |
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| Unlimited Call Outs |
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| Yearly gas appliance check |
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| Parts & Labour Included |
(max £1,000) |
(no limit) |
| Charge per repair |
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(£50 per repair) |
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| Total Annual Cost |
£328 (£27.33 p/m)* |
£204 (£17 p/m) |
*Direct Line premium based on Total Response including heating for a 2 bed, 2 occupancy ground floor flat in N16 with a 5 year old combi boiler as of 17/03/07, premiums vary.
British Gas HomeCare Flexi Customer Reviews & Feedback
Home care 200 
Reviewed by Very Happy Customer on
Monday, March 31st 2008 (
Motherwell ) |
| This boiler care is fantastic, I have had to call out an engineer twice in the past six months. first time my appointment was arranged same day, fault diagnosed, part ordered and repaired the next day. second time next day appointment and fault diagnosed and fixed same day. I would recommend homecare to everyone. I would like to add that all the people I have dealt with from the person on the phone to the engineers were all pleasant, professional and couldn't do enough to help. |
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Heating Problem
Reviewed by TJ on
Monday, February 11th 2008 (
Harlow, Essex ) |
| Reported fault at 09:00 11/02/2008, appointment given for same day before 13:00, had a call about 12:00 saying engineering stuck on previous job and would not make it, offered new appointment or same afternoon. Requested if engineer could come asap that day, he arrived by 14:00 and fixed fault by 15:00 (new valve fitted). Apart from BG not being able to meet original appointment everything was very satisfactory. |
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HomeCare repairs
Reviewed by John on
Tuesday, June 12th 2007 (
London ) |
| Had Homecare for over 10 years now. On occasions my (now) old Maxol boiler has broken down. Service has always been prompt, efficient and polite and any problems fixing quickly resolved. Very happy customer! |
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Service
Reviewed by Judy on
Thursday, April 19th 2007 (
Willerby ) |
| Took out British Gas Homecare last year and had to call them out for my timer and a leaking bathroom and I have to say they were excellent. Prompt and sorted the problems out and explained to me what they had done. |
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HomeCare 200
Reviewed by Happy Customer on
Thursday, March 15th 2007 (
Leicestershire ) |
| The support we have received from British Gas has been excellent. On two occassions we have needed assistance with boiler failure and in each case an engineer visited promptly and resolved the problem. |
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homecare100 
Reviewed by steve.h on
Sunday, November 19th 2006 (
hants ) |
| my boiler broke down last week, an engineeer arrived the next day but was unable to fix it, he came back with a part the following day & fixed the problem. |
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Add a comment
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HomeCare Flexi is available to anyone, not just British Gas Customers
British Gas HomeCare Flexi provides you with security & comfort that should anything happen to your home central heating system, boiler, electrics, plumbing or drains that a fully qualified engineer is on hand 365 days a year to fix the problem. There are no hidden charges, you choose the plan that suits you, pay a flat monthly rate + a low fixed fee per repair which includes, call out, labour & parts, and they'll be on hand when you need it most.
HomeCare Flexi is available in 4 easy plans, Homecare Flexi 100, 200, 300 & 400. Alternatively you may be interested in our HomeCare plans which offer all the benefits of HomeCare Flexi but with no additional charges.
Tips for Buying HomeCare Flexi
- Remember, there are 4 different HomeCare Flexi plans. Choose the one that best fits your situation, for example, don't take out HomeCare Flexi 400 if your drains are already covered by your landlord.
- Don't forget HomeCare, you pay a higher monthly but have no additional charges on top. This could be more sutiable if you live in an older house which has more chance of problems.
- If you have a small family or house then then HomeCare Flexi, rather than HomeCare will probably be more suitable.
Why Choose British Gas?
British Gas a wealth of history dating back to the 1940s known then as The Gas Board which some people still use today to refer to British Gas. They are the largest domestic energy supplier in the UK with over 11m customers. Today they offer not only energy but a wealth of Home service operations under their HomeCare brand. So why choose British Gas? here are some interesting & 'green' facts about them...
- British Gas has over 5,500 Corgi registered engineers
- They are investing heavily in green energy resources such as wind farms
- British Gas has the lowest Co2 emmissions
- British Gas can also help with electrics, plumbing & drains
- They plant a tree for every 100 customers who switch to paperless billing. So far, over 8,200 saplings have been planted, (enough to reabsorb 1,4879.81 tons of carbon dioxide over their lifetime)
- In partnership with major charities, British Gas are set to make 1 million UK homes warmer, safer and more comfortable.
- Over a 5 year period, British Gas wil be investing over £750m in projects to produce renewable electricity.
What's included in the HomeCare Flexi Range?
Homecare
Flexi |
Homecare Flexi 100 £9 per month |
Homecare Flexi 200 £11 per month |
Homecare Flexi 300 £14 per month |
Homecare Flexi 400 £17 per month |
| Boiler or central Heating |
| Boiler and controls |
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| Radiators |
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| Central Heating pipework and hot water cylinder |
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| Gas supply pipework inside your home, between your meter and any appliance |
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| Plumbing and drains |
| Internal hot and cold water supply pipes |
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| Cold water tank |
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| Internal and external drains |
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| Home electrics |
| Existing electrical wiring and fixtures |
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apply for
HomeCare Flexi 100 |
apply for
HomeCare Flexi 200 |
apply for
HomeCare Flexi 300 |
apply for
HomeCare Flexi 400 |
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